Frequently Asked Questions
Our Yarm boutique is open Mon-Friday 9am to 5pm
Our Newcastle showroom at Fenwick Newcastle is open: Mon, Tues, Weds, Friday 9am - 7pm' Thursday 9am - 8pm, Sunday 11am to 5pm
Our team has over 50 years combined experience in jewellery retailing.
We usually despatch your order within 5 working days
Orders can be collected from our Yarm boutique by prior arrangement
Returns must be arranged with us within 14 days of our despatch. Our full policy can be read here.
All postal returns must be made with a tracked and insured postage option.
We accept cash payments in store by prior arrangement.
All card acceptance types are shown in our website footer section below.