For security reasons some our watches are not available to purchase directly through our website. Please get in touch using the enquiry form to register your interest and arrange a consultation regarding purchase and shipment arrangements. *Some watches may not be physically on-site and are available at request.

Refunds can be requested within 14 days of the date of despatch, and exchanged within 30 days from the date of despatch with original packaging and all security tags and labels intact. If you choose to exchange your item outside of the 14-day refund policy, a refund will not be offered for the exchanged item unless the product is faulty.

Any watch return must either be made in person or sent with full insurance cover. The item remains your responsibility until such time it is received by RR Jewellers.